Moving overseas

PLANNING YOUR MOVE OVERSEAS

We will sit with you, free of charge and without any obligation, to help you plan your move. We then provide a written quote to match your requirements.

A full export packing service is provided, with high quality cushioned multi-layer bubble blankets for maximum protection, especially to polished surfaces. Our highly trained staff will pack all glass, china and fragile items into specified export cartons using acid-free tissue paper, bubble wrap and polystyrene chips where required, so that your possessions stay in perfect condition. Paintings will be placed in special custom picture cartons, giving total protection.

Packaging can be supplied for you to do your own packing if you prefer; special crates are provided for fragile items. While dismantling any intricately assembled furniture, we will take photos throughout to enable our agent to re-assemble your furniture easily. Each package will be numbered to correspond with the packing inventory prepared for your move. A copy will be given to you by way of receipt. The remaining copies will be used by our overseas associate to assist with customs formalities and subsequent redelivery.

The packing materials we use at J.A.Steel & Son are second to none. We remain innovative in the development and upgrading of packing materials to meet ever increasing customer demands. Our BAR certified export packers will be assigned to your removal and will prepare your consignment for the onward journey.

Items which could potentially attract the attention of The Customs Office at destination will be loaded last to avoid any unnecessary unloading of items.

THE MOVE OVERSEAS

Sea freight

If you are shipping a full container load, we will load your sole-use container at your residence. On completion of loading your container will be custom-sealed and delivered direct to port. If you are shipping less than a container load your effects will be loaded on our vehicle and returned to our store for the next departing container. Containers leave on a weekly basis from port. We will let you know departure and arrival times nearer your completion date.

Transit times vary depending on the destination to allow for customs clearance and delivery to residence. Our associates who are OMNI and FIDI accredited will assist with all aspects of your relocation ensuring that you receive the same quality service at destination as you receive from J.A. Steel & Son in the UK.

Our agent will unpack your items, put them in their appointed rooms and dispose of all used packaging materials.

Air freight

Consignments are collected and palletised at our depot for onward travel. At destination our agent will customs-clear, deliver and unpack if required. We only use tried and tested affiliate agents to provide a fluid service from packing and collection to delivery at destination.

Insurance cover

At J.A. Steel & Son we take great care with your removal, but insurance cover is always advisable. We offer door-to-door cover and competitive insurance premiums due to our low claims record. We provide indemnity new for old cover, with no policy excess, subject to policy terms and conditions.